Returns & Exchanges
At Aafarin, we strive to ensure the highest quality for our gourmet food products; however, due to the perishable nature of our goods, returns are generally limited to damaged or incorrect items. If your order arrives in less than perfect condition, please contact us within 48 hours of delivery to initiate a resolution.
Return Process
- 1.Inspect Your Order
Upon delivery, please immediately check your package for any signs of damage, leakage, or missing items before opening the individual product seals.
- 2.Document the Issue
Take clear photographs of the damaged product and the shipping label, as these are required for our quality control team to process your claim.
- 3.Contact Support
Email our customer care team at [email protected] with your order number and the attached photos to request a replacement or refund.
- 4.Receive Resolution
Once your claim is verified, we will arrange for a fresh replacement to be shipped at no extra cost or issue a full refund to your original payment method.
